One of the biggest fears of the sales representatives is losing the personal contact with clients. The imperative of the new age will make teams who wish to continue with active sales have meetings in virtual environment. The goal of the training is to build confidence for preparing and performing a virtual sales meeting. During the training, the participants will master the preparation and presentation skills, which promote interaction and involvement of the customer, in order to accomplish the sales objective.

 Training topics:

  • Key challenges in virtual presentation and preparation to overcome them
  • Presentation making and structure
  • How to attract, keep and direct client’s attention when time is your enemy
  • Building a trusting relationship with the client
  • How to engage the client by using visual media
  • Offer presentation in three steps: relevance, value and proof
  • Reaching an agreement on further steps of cooperation


One 2 hour VILT sessions


80 EUR, excl. VAT


Ana Delić

Ana is an economist with 15 years of work experience in sales management in the telecom industry, has been a permanent member of the Gi Group training team since 2016. Ana has extensive experience in an international company in the field of customer relationship development and sales team management. As a manager she was in charge of retail, affiliate sales, telales, web sales, and the narrowest specialty was B2B sales.

Currently, Ana actively participates in defining organizational, team and personnel needs in the field of business improvement and team management, as well as creating and implementing specific projects and trainings. Some of the topics she deals with are: leadership skills, managing high performing teams, managing underperformers, communication skills, sales and negotiation skills.

During her coaching work, Ana cooperated with companies such as: NIS, Keprom, Domaća Trgovina, Vip Mobile, Coca-Cola HBC, Dr. Oetker, Aptiv, SR Technics, Petrohemija, Mercator, Telegroup, FCA, Boehringer Ingelheim, Fresenius, Ferring Pharmaceuticals, Sopharma, Adoc Pharma, Endava, Panasonic, Ipan, NLB Bank, UniCredit Bank.

Snezana Isaković

Snezana is a certified TACK & TMI trainer and certified Thomas PPA expert. As a trainer and facilitator in the Gi Group, she actively conducts trainings and teambuildings in the areas of: communication skills, stress management, DISC methodology, sales skills, time management, mentoring, efficient meetings.

Snezana, a graduate sociologist, began her coaching career working in the non-governmental sector, dealing with informal education and realization of seminars and trainings on the topics of project management, communication, team management and others.

Since 2016, she has been a permanent member of the training sector of the Gi Group company and actively participates in training and development consulting projects, both through the creation of individual and group development solutions, and through the implementation of training programs.

Snezana has participated in team development projects in the following companies: Atlantic Grupa, Siemens, Nelt, VIP Mobile, SBT, NIS, Titan Cementara, Nortal, UniCredit Bank, Erste Bank, Coca-Cola Hellenic, Pharma Swiss, Ferring Pharmaceuticals, Wiener Stadtische Osiguranje , Knjaz Milos, Karanovic & partners. During eight years of conducting trainings and facilitations, Snežana gained rich experience working with teams from different industries and hierarchical levels.