Trainer:
Ana Delić, an economist with 15 years of experience in sales management in the telecom industry, and since 2016 she has been a member of the Tack TMI training team (part of the Gi Group). Ana has extensive experience in an international company in the field of customer relationship development and sales team management. As a manager she was in charge of retail, affiliate sales, telesales, web sales, and the narrowest specialty was B2B sales.
Currently, Ana actively participates in defining organizational, team and personal needs in the field of business improvement and team management, as well as creating and implementing specific projects and trainings. Some of the topics that fall within her expertise: leadership skills, managing virtual and hybrid teams, managing high performing teams, managing underperformers, communication skills, sales and negotiation skills. Ana has extensive experience in running both live and online training programs.
During her work, Ana has collaborated with companies such as: NIS, A1, Coca-Cola HBC, Dr. Oetker, HTEC, Geodis, LUKOWA, Levi9, Carlsberg, Atlantic Group, Keprom, Domaća Trgovina, Aptiv, SR Technics, Petrohemija, Mercator, Telegroup, Boehringer Ingelheim, Fresenius, Ferring Pharmaceuticals, Sopharma, Adoc Pharma, Endava, Panasonic, Ipan, NLB Bank, UniCredit Bank and others.
Marina Delić
In over than ten years of consulting experience, Marina’s focus is on designing programs that support people development with reference to the real business context and goals of the company, and carrying out development projects with extended learning effects and behavioral changes. In addition to the roles of consultant and facilitator, Marina’s position is Head of Learning & Development at Tack TMI Adria (part of the Gi Group).
She specializes in interpersonal and systemic relationships within organizations, influence, managerial mentoring skills development, innovative and strategic business and planning, and team change. In her portfolio, there are over 1000 sessions, both training programs in above mentioned areas, and specially designed sessions with the aim of team problem solving, team coaching and innovative thinking. Marina is also an expert in creating and facilitating online programs and processes.
Some of the clients she has worked with were: Coca-Cola HBC, NIS, Dr. Oetker, Atlantic Group, Nestle, Levi9, MPC, Nelt, Wyse, HTEC, Strauss Adriatic, Stihl, Geodis, Ardagh, LUKOWA, Generali Insurance, Wiener Stadtische Insurance, Telenor, Logo, NALED, Roche, Pfizer, PharmaSwiss, Actavis, Erste bank, Raiffeisen bank, Komercijalna bank, UniCredit bank, Creative mentoring and many others.