This program encourages participants to look closer at their team’s strengths and developmental needs and become more efficient at adapting their management style to each team member and specific situation. Participants will work on their own examples so they can better understand the needs of their employees and develop flexibility in choosing the adequate leadership style. This will help improve employee satisfaction and open the way to achieving business goals.

 Training topics:

  • ‘Managerial domain’ and what falls into it
  • Levels of employee readiness – competences vs. commitment on a task level
  • Analysing developmental needs for different levels of readiness
  • Leadership styles – balancing between control and freedom
  • Case studies – practise in small groups


One 2 hours VILT session


105 EUR, excl. VAT


Ana Delić, an economist with 15 years of work experience in sales management in the telecom industry, has been a permanent member of the Gi Group training team since 2016. Ana has extensive experience in an international company in the field of customer relationship development and sales team management. As a manager she was in charge of retail, affiliate sales, telales, web sales, and the narrowest specialty was B2B sales.

Currently, Ana actively participates in defining organizational, team and personnel needs in the field of business improvement and team management, as well as creating and implementing specific projects and trainings. Some of the topics she deals with are: leadership skills, managing high performing teams, managing underperformers, communication skills, sales and negotiation skills.

During her coaching work, Ana cooperated with companies such as: NIS, Keprom, Domaća Trgovina, Vip Mobile, Coca-Cola HBC, Dr. Oetker, Aptiv, SR Technics, Petrohemija, Mercator, Telegroup, FCA, Boehringer Ingelheim, Fresenius, Ferring Pharmaceuticals, Sopharma, Adoc Pharma, Endava, Panasonic, Ipan, NLB Bank, UniCredit Bank.