29 Nov
2 hours



Our new reality, namely virtual working from our kitchen, has served leaders with new challenges. Productivity, motivation, trust and team cohesion could not simply be imported from the time when we mostly worked from our offices.

This training will explore the challenges and opportunities in leading virtual teams as well as ways of adapting pre-built skills to the new business climate. It will aim to equip participants with best practices to build and retain team cohesion, motivation and efficient communication and achieve business results.


 Training topics:

  • Communication is a constant process but is it always efficient?
  • Tools, channels, frequency and effects
  • Giving team members more autonomy, safely
  • Genovese syndrome and leader’s role in encouraging employees to take responsibility
  • Ways of building trust, psychological security and cohesion in the team
  • What motivates people and how to encourage self-motivation – SCARF model



One 2 hours VILT session



80 EUR, excl. VAT


Ana Delić, an economist with 15 years of work experience in sales management in the telecom industry, has been a permanent member of the Gi Group training team since 2016. Ana has extensive experience in an international company in the field of customer relationship development and sales team management. As a manager she was in charge of retail, affiliate sales, telales, web sales, and the narrowest specialty was B2B sales.

Currently, Ana actively participates in defining organizational, team and personnel needs in the field of business improvement and team management, as well as creating and implementing specific projects and trainings. Some of the topics she deals with are: leadership skills, managing high performing teams, managing underperformers, communication skills, sales and negotiation skills.

During her coaching work, Ana cooperated with companies such as: NIS, Keprom, Domaća Trgovina, Vip Mobile, Coca-Cola HBC, Dr. Oetker, Aptiv, SR Technics, Petrohemija, Mercator, Telegroup, FCA, Boehringer Ingelheim, Fresenius, Ferring Pharmaceuticals, Sopharma, Adoc Pharma, Endava, Panasonic, Ipan, NLB Bank, UniCredit Bank.